Operations

Operations Associate

Singapore
Work Type: Full Time
About Syfe

Syfe is a digital investment platform with a mission to empower people to build their wealth for a better future. 

Faced with information overload and competing priorities, people with the desire to improve their wealth and financial future lack the time, patience and know-how to put their money to work. Current solutions fail to solve the friction and problems faced with growing wealth, and as a result, people are not optimising their investment and savings. 

Through Syfe’s revolutionary wealth management experience, people can grow their money to its fullest potential and manage wealth in one destination. Our innovative investment tools, strategies and access to the latest insights, support users in acting for their financial future, now. We offer leading institutional methodologies and partner with global asset managers to achieve the best outcomes for one’s money. Across our markets in Singapore, Australia and Hong Kong, Syfe’s team comprises the brightest talent from leading technology and financial institutions. Currently, over 100,000 investors in Singapore alone trust Syfe to manage their money.

Since its founding, Syfe has raised more than US$50 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards 2022, as well as being recognized as one of the Top LinkedIn Startups in Singapore 2023.

Find out more about us at www.syfe.com.


The right profile

We are looking to hire an Operations Associate who will be joining an expanding team covering new products & processes. As a successful hire, you will be involved in the day-to-day operations of the company, and your inputs will help to shape the future of Syfe. You will be responsible for learning processes around our various business operations, ensuring trades, corporate actions, payments & funding are processed in an accurate & timely manner. You will learn and perform reconciliations to verify our books and records with our external vendors. You will be expected to assess and enhance existing processes to drive continuous improvement and efficiency.


Responsibilities

  • Work within a high performing operations team
  • Manage day-to-day trade processing, settlement, corporate actions processing & overall reconciliation
  • Conduct due diligence on new and existing clients while reviewing client documentation
  • Escalate and document potential KYC issues while working closely with the AML team
  • Develop & maintain vendor and inter-department relationships
  • Identify process improvements & implement required enhancements

Minimum Qualifications & Skill Sets

  • Candidates with 1-2 years of experience preferred
  • Meticulous, with an eye on detail as well as excellent organizational skills
  • Proven ability to adapt, learn, and problem solve in a fast-paced environment
  • Able to work well in a team


Preferred Qualifications & Skill Sets

  • Experience of working with regulators & auditors
  • Client onboarding, KYC/AML experience
  • Client servicing or client relationship management experience
  • Proficiency with Microsoft Excel and VBAs is an added bonus


Location: Singapore

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